Private service

Needle Exchange

Our teams are professionally trained to provide you with the highest standard of treatments and services, so every time you visit, you leave with a positive experience.

Walk in today, no appointment needed Most branches see walk-in patients for this service, subject to pharmacist availability. Booking ahead guarantees your slot.
Needle Exchange

When to use our needle exchange service

Use our free needle exchange service whenever you need clean injecting equipment or need to return used needles safely. No appointment, no ID and no GP registration required. Come in if you:

  • Need sterile needles, syringes, filters, spoons or swabs
  • Have a full sharps container to return
  • Are collecting equipment on behalf of someone else
  • Want confidential advice on safer injecting, testing or treatment services

Never put used needles in a household bin. That risks serious injury and infection to others.

What is a needle exchange service?

A needle and syringe programme (NSP) provides clean, sterile equipment free of charge and safely disposes of used equipment. The NHS recognises needle exchange as a vital way to reduce transmission of blood-borne viruses such as HIV and hepatitis C, and to prevent infections and abscesses caused by unsafe injecting.

Needle exchange services help to:

  • Reduce the spread of HIV, hepatitis B and hepatitis C
  • Prevent bacterial infections, abscesses and injection-related injuries
  • Keep discarded needles out of public spaces
  • Give a regular point of contact with healthcare professionals
  • Encourage safer injecting through practical guidance

Evidence consistently shows these services do not encourage drug use. They act as a bridge into wider health care.

How it works

Visit any Allied Pharmacies branch offering the service during opening hours. Our trained staff will supply sterile equipment and a purpose-built sharps container, take back your used equipment for safe disposal, and answer any questions. No personal details are recorded, and nothing is shared with anyone, including your GP, unless you ask us to.

Health advice and extra support

  • Testing for hepatitis B, hepatitis C and HIV
  • Safer injecting technique to reduce vein damage, abscesses and overdose risk
  • Referral to local drug treatment services, counselling and support groups
  • Naloxone, which can temporarily reverse an opioid overdose
  • General health advice, including wound care and mental health support

Sharing equipment even once can transmit a blood-borne virus, and many people have no symptoms for years. Hepatitis C is common among people who inject drugs and is now curable in most cases with modern antiviral treatment, so early testing matters. Knowing the signs of overdose - slow or stopped breathing, blue lips, unresponsiveness - and having naloxone to hand saves lives.

Find a needle exchange near you

Our teams offer a welcoming, non-judgmental service with complete confidentiality, no appointment and no registration. Use the postcode search above to find your nearest Allied Pharmacy providing needle exchange.

Needle Exchange FAQs

How can I stop my drug problem?
We can signpost treatment options at alternative services to support users overcoming their addiction. For example, talking therapy such as CBT, accessing substitution medication and joining support groups etc. are good steps to achieve this goal.
We recognise there are many parents, partners, children, carers and friends affected by their loved one who is using or working towards coming off illicit drugs. There are many support systems available to family and friends such as helplines and support groups.
This service and your privacy are confidential and respected. Our pharmacists and branches are a non-judgmental space for you to enter and receive support in reducing the risks of reckless drug injection and its detrimental side effects.
Some visible signs someone may be overdosing are: small pupils of their eyes, the inability to speak, vomit, they are pale and clammy, lips and fingernails have a bluish or greyish tinge, slow, shallow, irregular or lack of breathing, they are making a loud noise when breathing or choking sounds. If you suspect someone is experiencing these symptoms immediately ring 999.

Keep up to date and win prizes every month!

Join the Allied Pharmacies email list for updates on services, monthly prizes and health tips!