New Medicine Service
Our teams are professionally trained to provide you with the highest standard of treatments and services, so every time you visit, you leave with a positive experience.
Our teams are professionally trained to provide you with the highest standard of treatments and services, so every time you visit, you leave with a positive experience.
What is the New Medicine Service?
The New Medicine Service (NMS) is structured to provide advice and self-management to individuals enduring long-term health conditions. As well as this, additional support and information on newly prescribed medications is provided to patients via a pharmacist.
Who is eligible for this service?
This service is available to patients who have given consent or, have provided consent on behalf of patients unable to provide it themselves, such as carers and guardians. Once consent has been given, these individuals can access support on how to manage newly prescribed medications.
What is the list of conditions available with this service?
This service is accessible to individuals experiencing the following long-term health conditions, including:
How can a pharmacist help?
At Allied Pharmacies, our pharmacists can assist patients through the New Medicine Service via the following stages:
A pharmacist will meet with a patient privately in either a consultation room, in their home or remotely. If the discussion fails to take place on the allocated date, a pharmacist will only make one attempt for a follow-up appointment.
After the discussion, a pharmacist will assess the patient's commitment to taking their prescribed medication as well as identify any issues where more support or information is needed.
A follow-up appointment will then be scheduled with the patient. If there were no medical issues identified, the next assessment will be arranged (at the earliest two weeks' time). If problems arise, appropriate remedial steps will be recommended.
It is important to note, that if the problems raised are beyond the scope of a pharmacist, the patient will be referred to their GP, and be required to fill out an NMS feedback form.
Will I need to pay for this service?
As this New Medicine Service comes under the NHS program, this service is free of charge. However, this free service is not available in Wales.
How can I access this service?
You can find an Allied Pharmacy that provides this service by entering your postcode above. This will give you with a list of nearby pharmacies with their addresses and opening hours.
You can also look for an Allied Pharmacy here, where you will find contact details such as a phone number, email address and directions. This will enable you to contact your local pharmacy for any queries or information regarding our New Medicine Service and more.
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